Automotive’ s Best Phone Performance Resource

Drive phone process and skills improvement with Fix the Phones Vol. 5 Publication

Fix The Phones Vol. 5, sponsored by CallRevu, is designed to help ensure every call to a dealership is a positive experience. CallRevu is sharing its data and best practices learned from listening to millions of phone calls to auto dealers. Learn to operate like the top performers on every step of the call; from better phone processes to the right kind of training. Make the pledge to serve your callers and receive:

  • More phone calls to your dealership
  • Conversational pointers curated from profiling dealership top phone performers
  • Best practices for receptionists, sales and service delivered with the data behind it
  • Happy customers

Make the Pledge to a
Great Caller Experience:

Car Dealerships
Cycle Dealerships
Heavy Equipment Dealerships
RV Dealerships

Data Driven Training

Data-driven training maximizes your development in the shortest amount of time. The majority of dealers record the lion’s share of their calls. Ask for your call recordings so you can hear yourself in action for an extended period then train on your areas of opportunity. Fix the Phones has courses for:

  • Receptionists
  • Sales
  • Service
  • Parts

Watch this 3 minute video to sample training phone agents can use to address deficiencies on specific data points, like setting an appointment time. 

Access Free Videos

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Phone Skills Training Videos

Data Driven Training Videos

Start watching free training videos that teach to key data points to help you improve every phone interaction. 

Live Online Phone Skills Training

Live Online Training Sessions

Sign up for a free upcoming training session. Topics cover phone skills in sales, receptionist, service and parts. 

Phone Skills Checklists for Auto Dealers

Process and Skills Assessment Checklists

Assess your dealerships' phone processes and agent's phone skills with these handy checklists for Sales and Service.

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Download The Fix The Phones Publication

June, July, and August are the busiest months for dealers and CallRevu is helping you get ready. Our Fix the Phones publication is filled with automotive industry best practices that will help ensure every call to your dealership is a positive experience.

Download the Publication